Learning Outcomes

Role of a Business Administrator

Communication in Business

Planning Communication

Lesson Summary

This module introduces you to the basic equipment and skills needed to operate successfully in business, especially in a customer-facing environment. These skills will help you see the importance of the right equipment for the right job and the  right attitude for working with people. The necessity of correct communication styles is outlined.

Introduction - What is a Diary System?

Minute-Taking

Business Travel or Accommodation

Planning and Organizing Meetings

This module lools at key administrative duties and how to use skills to deliver a quality service. Most business administrative tasks can be automated by using technology, so where applicable, we’ll look at how that works in relation to duties you may undertake. also covered are also  how to organize and arrange a business trip or accommodation.

Business Administration - Communication and Planning - Assessment

Discover key business administrative duties, such  organizing meetings and business travel with this free online course.

Business Administration - Communication and Planning

This free online course in Business Administration - Communication and Planning, will teach you about some important administrative duties, and how to use various skills to deliver a quality service. You will cover everything from the effective use of technology in administrative tasks, communication skills in a business, organizing meetings, taking minutes to planning business travel and remaining within budget.

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